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Goes Nowhere, Does Nothing
2005.12.12 05:38 pm
Ok. A call for advice, here.

I recently purchased a new PC. Specifically, an HP Pavilion d4100e with an AMD Athlon 64x2 4200+ CPU. I've been using it for a few weeks, and I'm very happy with it -- but I've been a little concerned about the CPU temperatures. (I figure a little paranoia in this case can't hurt.) So, I picked up a Zalman CNPS9500 heatsink. It's HUGE, so I took the case/motherboard measurements it told me to take, and it looks like it'll fit.

Only one problem. I can't get the godforsaken STOCK heatsink off. Removing the retainer clip and the two exposed screws in the plastic base didn't do any good, so -- knowing that my hardware luck is the stuff of campfire horror stories -- I gave up on it for now. (An unusual display of sensibility, for me.)

It seems to me that this shouldn't be a big hassle, but it is one regardless. I'm loath to ask a friend to attempt it, because... well, if something went wrong, that would be VERY bad, and I don't want to deal with that on a personal level. But I don't know what, if any, other options I have. Professional repair shops might be an option, but I shudder to think what they'd charge me.

Argh. Grar.

Any ideas?
2005.12.12 10:58 pm (UTC)
I only have experience with a few AMD retail box CPUs. The only thing that holds the retail heatsink/fan combo down is the retaining clip so I suspect that the thermal paste that HP used is also an adhesive. But I'll ask around.
2005.12.12 11:02 pm (UTC)
How hot was it? Some of the newer CPUs run hotter than you'd think they should.

Itaniums don't shut down automatically until they hit 160F. Eek.
2005.12.12 11:05 pm (UTC)
Not quite that hot -- but hot enough that, even if it's safe, I'd be concerned about it affecting longevity.

That said... the other issue here is that I did the research to find a good CPU cooler, and I've already bought it. I'd really like to use it.
2005.12.13 12:42 am (UTC)
As someone who has spent the vast majority of his IT career being the Hardware Guy, my professional advice is "thump it".
2005.12.13 03:08 am (UTC)
You could have someone else look at it, just to make sure you didn't miss some screw or clip or something.

Otherwise, it is probably the thermal grease bonding the heatsink to the CPU.
2005.12.13 01:14 pm (UTC)
If you reach the conclusion that it must be shop done, have it brought down to our shop on campus. I'm sure that if someone from the department brings it in, Alasdair will give a freebie if it doesn't take too long, or a cheapie if it does.
2006.01.04 11:05 pm (UTC) - Oddly enough
Hey! I just found this site by doing a google search for my name, and it seems that I, too, am John Trussell! I'm also an Anime fan and actually share many of the same interests. So I just wanted to say hi, since our name is pretty rare and it's not every day I meet another John Trussell. :) Hit me up on AIM or e-mail me sometime. Take care!
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